SS
Shadreck S

1 reviews | Active since May 2020

27 May 2024, 22:30

Santam Horrible Conduct

I raised a Motor vehicle claim on 23 February 2024 and got my car back 27 May 2024. I have never been so disappointed - the new headlight that is replaced does not even work . There is still a part the MBR is waiting for. Technically the repairs are incomplete after waiting for over 90 days. Seems to be a great deal of Negligence on Santam's part and overlooking important issues and pushing for quantity over quality.

0
Replies (3)
Santam
Santam's reply28 May 2024, 07:01
Official
Good morning,

Your review is noted thank you very much.
Please provide us with your claim number so that we may investigate this matter?

Thank you.
Regards
Client care
SS
Shadreck S's update28 May 2024, 07:52
Reviewer Update
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Santam
Santam's reply28 May 2024, 08:06
Official
thank you