Santam Home and Vehicle Insurance - Service Excellence

A few months ago I scratched my new car as I tried to reverse out of a readlly tight parking spot at a client site. I did not think that Santam would pay for the repairs, but to my surprise, they did. The Santam claims team took the time to understand what had happened, advised that they would cover the repairs and that I would be responsible for the excess. The team was professional and helpful, which made my claims experience seamless. The process also included a complementary car hire with First Car Rental, which was also unexpected. Santam, thank you for once more setting the standard in the insurance industry, by going above and beyond and offering excellence service and complementary products to your clients.