1 reviews | Active since Oct 2021
SANTAM hassle and don’t pay
Claim *** date 21 march 2024 16.37 pm A Suzuki hatchback car came down Margaret Maytom avenue in Durban north and the driver lost control , crossed the island and smashed into my wall . The drivers mother said we should claim from Santams insurance My wall was damaged and two gaping holes were left in my wall , which made me feel unsafe and vulnerable . It took 4 days to find the correct panels that matched the existing wall with various associated costs incurred . These expenses were paid out of my own pocket and to date SANTAM refuses to pay the full amount of these expenses . I am the third party and should not be penalised by santam and their client , for causing damage to my property
What happened to the old logo We don’t hassle we pay ….. now it is ….. WE HASSLE and DONT PAY
Your review above has reference.
We note the claim number you provided is for a claim lodged under your own policy but you decided not to claim against your own policy but rather against the other party who caused the damage to the wall.
Please advise if the other party is also insured with Santam?
If so please provide us with their claim number as the claim you have against them would fall under their claim number?
Once in possession of same we would be able to assist herein and liaise with the relevant department.
Thanking you in advance?
Kind regards
Client care
Your review above has reference.
We note the claim number you provided is for a claim lodged under your own policy but you decided not to claim against your own policy but rather against the other party who caused the damage to the wall.
Please advise if the other party is also insured with Santam?
If so please provide us with their claim number as the claim you have against them would fall under their claim number?
Once in possession of same we would be able to assist herein and liaise with the relevant department.
Thanking you in advance?
Kind regards
Client care