Santam has no sense of urgency

Six days later a claim is finally registered after at least 10 phone calls from them. Broker Malcolm Fiellies added ZERO value and served only to delay matters. Meanwhile.... a simple electrical cable replacement hasn't taken place and I along with 3 tenants on my property, who expect the property to be secure, are forced to manually open and close a driveway gate at all hours of the day and into the night. And this review doesnt address a claim lodged in December 2026 which is still not settled and ZERO communication from Santam