Santam giving false and invalid quote
Santam phoned me this morning about insurance for my home contents and i do have insurance so they offered me double more the claim amount on my home contents and a lower premium than i have with my current insurance that made my day and i was happy with it after they sent me documents i went through it and noticed that my home adress and insured amount was incorrect to what the guy told me so i phoned them to correct it after that they phoned me back with stories and the premium amount then turned double. I would not suggest this insurance company to anyone . This is unacceptble and very bad customer service
Good morning Eugene,
Thank you for your post above. We can truly understand your frustration and unhappiness in the service received.
We will investigate the matter from our side and engage with underwriting and will revert back once we have received their feedback.
Thank you and kind regards.
Stephan Olivier
Client care media manager
Good morning Eugene,
Thank you for your post above. We can truly understand your frustration and unhappiness in the service received.
We will investigate the matter from our side and engage with underwriting and will revert back once we have received their feedback.
Thank you and kind regards.
Stephan Olivier
Client care media manager
