TK
THEUNIS K

1 reviews | Active since Aug 2010

06 Jun 2019, 15:55

Santam gave me a pleasant surprise!

I caused damage to a car with a caravan behind my vehicle in a petrol station's parking bay. A lady at Inwe, my broker, informed me that I can claim under public liability from my insurance. Santam could decline my claim due to technical issues, but they did what they say in their slogan: “We look for reasons to pay you, rather than not." They treated me very well and I am very satisfied with their service.

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Replies (1)
Santam
Santam's reply07 Jun 2019, 07:21
Official
Good morning Theunis,

Thank you very much for taking the time to notify us of your wonderful experience.
We will ensure all applicable parties are notified of this and the recognition deserved given.

Thank you and kind regards.

Stephan Olivier
Client care media manager