gF
ginette F
1 reviews | Active since May 2011
18 Mar 2016, 13:13
Santam gave exceptional service.
Yesterday morning (17 March) I was told of a serious water leak in my holiday house. I reported it to my insurers, Santam, (Fiona at their call centre was super efficient). Within two hours an assessor, Marcel Rousseau of Rousseau Assessors, had inspected the property and immediately arranged for the water soaked carpets to be removed (they were on the 18th) and for quotes for their replacement. World class service from Santam and from Marcel. Grateful thanks to all of you.
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Replies (1)Santam's replyOfficial
22 Mar 2016, 07:40Hello flockton,
Thank you for your posting above.
We value your positive feedback and we are glad that you are satisfied with our service.
We will surely pass this on to the relevant parties.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Thank you for your posting above.
We value your positive feedback and we are glad that you are satisfied with our service.
We will surely pass this on to the relevant parties.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Best regards,
Santam's reply22 Mar 2016, 07:40
Official
Hello flockton,
Thank you for your posting above.
We value your positive feedback and we are glad that you are satisfied with our service.
We will surely pass this on to the relevant parties.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Thank you for your posting above.
We value your positive feedback and we are glad that you are satisfied with our service.
We will surely pass this on to the relevant parties.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Best regards,
