RS
Riccardo S
1 reviews | Active since Jul 2014
08 Sept 2019, 04:47
Santam & Fogi
As much as what I rate them as an Insurer,there can be no worse combined organization when it comes to Santam and Fogi endeavouring to rectify sub standard plumbing work.As a short term Broker my client has been without hot water for 5 days.
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Replies (3)0
Replies (3)
Santam's replyOfficial
09 Sept 2019, 09:09Good morning Riccardo,
Thank you for your post above.
We are really sorry to hear that and sincerely do apologise for any inconvenience and frustration caused.
We will investigate and revert back as soon as possible.
Kind regards
Stephan Olivier
Client care media manager
Thank you for your post above.
We are really sorry to hear that and sincerely do apologise for any inconvenience and frustration caused.
We will investigate and revert back as soon as possible.
Kind regards
Stephan Olivier
Client care media manager
Best regards,
Santam's reply09 Sept 2019, 09:09
Official
Good morning Riccardo,
Thank you for your post above.
We are really sorry to hear that and sincerely do apologise for any inconvenience and frustration caused.
We will investigate and revert back as soon as possible.
Kind regards
Stephan Olivier
Client care media manager
Thank you for your post above.
We are really sorry to hear that and sincerely do apologise for any inconvenience and frustration caused.
We will investigate and revert back as soon as possible.
Kind regards
Stephan Olivier
Client care media manager
Best regards,
RS
Riccardo S's updateReviewer Update
09 Sept 2019, 13:32Thank you this was sorted out by Digicall and Fogi today
RS
Riccardo S's update09 Sept 2019, 13:32
Reviewer Update
Thank you this was sorted out by Digicall and Fogi today
Santam's replyOfficial
09 Sept 2019, 14:09Good day Riccardo,
That is wonderful to hear, thank you very much for letting me know.
Once again my sincere apologies for this.
Kind regards
Stephan Olivier
Client care media manager
That is wonderful to hear, thank you very much for letting me know.
Once again my sincere apologies for this.
Kind regards
Stephan Olivier
Client care media manager
Best regards,
Santam's reply09 Sept 2019, 14:09
Official
Good day Riccardo,
That is wonderful to hear, thank you very much for letting me know.
Once again my sincere apologies for this.
Kind regards
Stephan Olivier
Client care media manager
That is wonderful to hear, thank you very much for letting me know.
Once again my sincere apologies for this.
Kind regards
Stephan Olivier
Client care media manager
Best regards,