Santam Excess Fee

Item: Santam
Rating: 1
Author: Andre C

Person broke into our vehicle at home during the night and stole the battery (12V) which costed roughly R1700. So we wanted to claim form insurance for a replacement but they want to charge us a R3000 Excess fee.

Helpful (0)

Replies (4)

Santam's replyOfficial

07 Sept 2022, 14:31

Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care

Best regards,

Santam's reply07 Sept 2022, 14:31

Official

Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care

Best regards,

Santam's replyOfficial

07 Sept 2022, 16:18

Good day Andre,

Thank you for your review.
Can you please provide us with your policy number so that we can investigate your concerns?

Thank you and kind regards
Client care

Best regards,

Santam's reply07 Sept 2022, 16:18

Official

Good day Andre,

Thank you for your review.
Can you please provide us with your policy number so that we can investigate your concerns?

Thank you and kind regards
Client care

Best regards,

Andre C's updateReviewer Update

07 Sept 2022, 17:03

Good Evening,

Thanks for swift response. Can I get a contact number/email address regarding this query as I can't give out personal information on a public site.

Regards.

Andre C's update07 Sept 2022, 17:03

Reviewer Update

Good Evening,

Thanks for swift response. Can I get a contact number/email address regarding this query as I can't give out personal information on a public site.

Regards.

Santam's replyOfficial

08 Sept 2022, 07:39

Good morning,

I will email you and request same.

Kind regards
Client care

Best regards,

Santam's reply08 Sept 2022, 07:39

Official

Good morning,

I will email you and request same.

Kind regards
Client care

Best regards,

Santam Excess Fee

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