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kaveer B

1 reviews | Active since Mar 2012

21 Dec 2016, 23:20

Santam excellent service claim was settled in 2 weeks

<p>I had problem my house got flooded ,I contacted the emergency help line claims, building insurance, the assessor came out in two days, inspected, after two weeks I dealt with mrs pherese grobelaar what a lovely lady she handle my claims so quick an fast , I was settled.</p> <p>And also thanks to digi core assessment team</p> <p> </p> <p>Santam management should give mrs pherese grobelaar a major thanks an a certainly a well deserve promotion, </p> <p> </p> <p>This was my first claim , I am glad what a professional insurance company I am dealing with excellent service,</p> <p> </p> <p>Since santam settled my claims, I am now going to give santam to add my vehicle an contents cover</p> <p> </p> <p>Thank you mrs pherese grobelaar , </p>

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Replies (1)
Santam
Santam's reply22 Dec 2016, 07:36
Official

Good day Kaveer,

We thank you for taking the time to inform us of the wonderful claims experience you had. It is really wonderful to hear positive feedback like this.

We will most certainly convey your gratitude to her manager as well as her too.

Many thanks and kind regards.

Stephan Olivier

Client care media manager