Santam employees are not assisting me with my process, they are sending me back an fourth. I am going to put this on social media.

On the 17th June 2022, i was involved in a accident, where i was hit from behind by a santam employee (Renzo Canham) who was driving a santam company vehicle (KD 72 RY GP), on the N2 (North bound) Freeway (Durban), around 18:35 PM. I did all the necessary steps to engage with Santam, and after being sent from pillar to post, I finally got through to the 3rd party claims department. I sent them all the documents they required. Yesterday the 30th June 2022, a employee by the name of SiphoKazi Mangisa, called me instead of emailing me, and said that i need to provide a witness because Renzo Canham said i collided into him on the freeway. (i was the driver hit from behind but for some reason he says I hit into him). I emailed her straight after the call, asking her to put here requests on email. I sent her 3 emails On the 30th June 2022 to put it on paper, and she ignored me, I sent her a email today the 1st July 2022, asking for her superior and still no reply.