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Eliya S
1 reviews | Active since May 2017
15 Feb 2022, 11:14
Santam does not want to fix my Car and they not communicating
I made a claim with Santam three weeks back , till today I am not assisted. My claim number is ***. Every time I call the consultant sent an email to Terri Jardine who is apparently responsible for the claim. He has never rep**** to the email or called me to advice what the delay is. if this is not resolved in two days. I am terminating my insurance with Santam.
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Replies (3)
Santam's replyOfficial
15 Feb 2022, 11:37Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam's reply15 Feb 2022, 11:37
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
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Eliya S's updateReviewer Update
16 Feb 2022, 12:35Hi my Car is booked for tomorrow and I tried contacting Santam the whole day to confirm a curtesy car is arranged because I was told the car will take about 7 working days to be completed. I do not know who to contact anymore...Dorothy is not answering her phone
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Eliya S's update16 Feb 2022, 12:35
Reviewer Update
Hi my Car is booked for tomorrow and I tried contacting Santam the whole day to confirm a curtesy car is arranged because I was told the car will take about 7 working days to be completed. I do not know who to contact anymore...Dorothy is not answering her phone
Santam's replyOfficial
16 Feb 2022, 13:28Good day,
We have requested urgent contact with you and discussion in respect of the rental vehicle.
Regards
Client Care
We have requested urgent contact with you and discussion in respect of the rental vehicle.
Regards
Client Care
Santam's reply16 Feb 2022, 13:28
Official
Good day,
We have requested urgent contact with you and discussion in respect of the rental vehicle.
Regards
Client Care
We have requested urgent contact with you and discussion in respect of the rental vehicle.
Regards
Client Care