1 reviews | Active since Jan 2018
Santam Does NOT pay out Claims. Warn ABSA, FNB, NEDBANK and STANDARD BANK Finance against this company!!
I have been a customer with Santam for more than 6 years. I had an accident on the 2nd July 2020. One of our vehicles broke down next to the road, and we had to to it to the next town. On they way the driver in the back vehicle lost control of the towed car, and we collided. Now Santam paid out a part of the damages of the back vehicle, but refuse to pay out the front vehicle due to my type of license. In all my years Santam NEVER sent me a letter to say that my license is limited to tow certain things, and even on my license card this is not highlighted. After Santam took almost R600 000.00 of premiums, they now refuse to pay out. #FNB, #ABSA, #StandardBank and #Nedbank should not force you to take insurance on a financed vehicle, but if a accident occur, they refuse to pay out. Santam should stop with their False Adverti*****ts on TV because, you only TAKE money but refuse to pay when there is a claim. The area manager in Bloemfontein could also not be of any help and is so stubborn to pay out. The insurance companies that advertise on TV is always the hardest to pay out. And if I see your general rating, it is frightening to know I have trusted this worthless company for almost 10 years. Should rather move to Hollard, you guys are real ********.
Your service is PATHETIC. I will copy this review as far as possible. And please sent me the conditions regarding my license, and I want the conversation between me and my broker to tell me I have the wrong license, then I would have made plans long ago. Even my first broker at Bloemstad FIRST told me that I have a claim, then all of a sudden she changed her story. Santam is always first in line for your debit orders, but ALWAYS there is a problem when I need to claim. My cell. number is *** my email is: ***
Your service is PATHETIC. I will copy this review as far as possible. And please sent me the conditions regarding my license, and I want the conversation between me and my broker to tell me I have the wrong license, then I would have made plans long ago. Even my first broker at Bloemstad FIRST told me that I have a claim, then all of a sudden she changed her story. Santam is always first in line for your debit orders, but ALWAYS there is a problem when I need to claim. My cell. number is *** my email is: ***
