Santam division of MTN cellular insurance

Good day

I trust you are doing well.

I am just here to share my dissatisfaction with Santam the division that handle MTN cellular insurance. I have been with MTN cellular insurance since 2020 and of recently the incompetence employees and their team leaders decided to cancel my policy without my consent. Now they are busy asking my bank details as proof of safety questions. Maybe they thought I am stupid like their *********** workers, and I refused doing so as I know what they have done with my policy.

I have been in and out from MTN branches and they will send me to the insurance department for I, to contact them and this has been happening the whole month of December and January yet nothing get to the bottom of this issue and have it resolved once and for all.

Now I do not have my monthly invoice with me as they have decided on my behalf as if I am a 16 years younger that need guardian decision. I will no longer carry on with such *********** people and I definitely look for better people and companies know how to handle business better not stressing