SANTAM DIRECT A HOPELESS INSURANCE COMPANY! .

I wish for the matter to be sorted out and finalize this matter for me as I have recently lost my husband who used to handle all the house matters and rental from the property. SANTAM DIRECT is quick to take the money monthly, but ALWAYS REFUSE FOR ANY CLAIM. THIS IS THE SECOND CLAIM THEY HAVE REFUSED. PREVIOUSLY It was a claim for lightning damage for a claim on OUR TV SET. WE NEVER HAD A PROBLEM WITH SANTAM WHEN WE WERE WITH A BROKER. NOW SANTAM DIRECT IN 2 YEARS HAVE DECLINED BOTH MY CLAIMS. MAKES ME WONDER WHAT ARE THEY DOING!!!! ONLY READY TO TAKE MONEY AND NOT OFFER THE SERVICE THEY SIGNED UP FOR!!! THIS IS **************** /THEFT FROM AN INSURANCE COMPANY. I DON'T HAVE THE MENTAL OR PHYSICAL STRENGTH TO DEAL WITH THIS AS I AM A WIDOW AND HAVE MANY PRESSING ISSUES TO DEAL WITH, MY SHORT TERM INSURANCE SHOULD BE THE LAST. I WONDER HOW MANY OTHER PEOPLE SANTAM DIRECT HAVE DONE THIS TO, TAKE MONEY MO THLY BUT REFUSE TO MAKE ANY PAYMENTS TO ANY CLAIMS. SORT THIS MATTER OUT FOR ME AS THEY ARE PLAYING WITH MY FINANCES, MY LIFE, MY PROPERTY AND MY LATE HUSBANDS ASSETS. WE'VE BEN WITH SANTAM ALL IN ALL FOR 11 YEARS AS CLIENTS THROUGH EITHER THE BROKER OR DIRECT, AND WE ONLY CLAIMED THRICE IN TOTAL!!! THE CLAIM WITH THE BROKER WAS SORTED AND Paid BuT WITH SANTAM DIRECT, they hopeless!!!