1 reviews | Active since Jul 2013
Santam dealers in Pirate headlight Spares
It is sad that after 8 Claim free years i have had to deal with the most *********** insurance company.<br> I need to make all consumers aware that Santam does not respect or value what you need as a customer.<br> My claim is a third party claim which is less than R9000. Santam will get the money back either way from the person that knocked my car.<br> Santam insists on fitting 1 Depo headlight. I have been back and forth with Braam Botha requesting a OEM headlight which is Approx R500 more. He only responds to my emails after i send a follow up email a few days later. How is it possible such an important safety component be fitted with a pirate part.<br> Toyota recommends genuine parts for a reason. It is for the safety and durability of there products. <br> Braam Botha insists i have 2 different headlights on my all original vehicle.<br> Will Lize Lambrechts change her headlights to DEPO.<br> He goes on to mention that it is to make insurance affordable. Affordable at the cost of my families life in our car.<br> <br> I have been asking to speak Seniors at Santam but they are too busy for Small customers.<br> I will write to every publication warning then of this practice and no Choice Santam forces there customers in.
Thank you for your posting here.
We understand your frustration and disappointment with the manner in which your concerns were addressed.
We will be in contact to request more information from you in this regard shortly.
Thank you and kind regards.
Stephan Olivier
Client care media manager
Thank you for your posting here.
We understand your frustration and disappointment with the manner in which your concerns were addressed.
We will be in contact to request more information from you in this regard shortly.
Thank you and kind regards.
Stephan Olivier
Client care media manager
