CG
Calvin G
1 reviews | Active since Oct 2013
02 Mar 2021, 08:25
Santam ****************
Santam has debited my account without my consent WAY MORE than what the quotations should've been, I requested a costing of what my home insurance would be, and it would equal R1499, however I have been debited in the last 2 weeks over R11k!!!!!!! I have no idea if this is the incompetence of Santam or T I BROKERS PTY LTD AGT***, but this is *******!!
From not receiving any communication, to not receiving statements, not debiting my account when requested last year, to now taking one MASSIVE amount off of my account without my consent it ****************.
I want that money reversed and all business dealings with Santam to cease, I have found a much better brokerage that offers a cheaper service with much better coverage.
I will be reporting this to Ombudsman.
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Replies (2)0
Replies (2)
Santam's replyOfficial
02 Mar 2021, 09:32Good day
Thank you for your post.
We are in the processing of investigating your complaint.
We will be in contact with you shortly.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Thank you for your post.
We are in the processing of investigating your complaint.
We will be in contact with you shortly.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Best regards,
Santam's reply02 Mar 2021, 09:32
Official
Good day
Thank you for your post.
We are in the processing of investigating your complaint.
We will be in contact with you shortly.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Thank you for your post.
We are in the processing of investigating your complaint.
We will be in contact with you shortly.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Best regards,
CG
Calvin G's updateReviewer Update
03 Mar 2021, 08:36Hello, haven't heard anything.
Please note debit orders have been refunded and stopped with my bank. Please ensure that all future debit orders are cancelled and that my details are removed from your system. Shocking service or lack of.
Please note debit orders have been refunded and stopped with my bank. Please ensure that all future debit orders are cancelled and that my details are removed from your system. Shocking service or lack of.
CG
Calvin G's update03 Mar 2021, 08:36
Reviewer Update
Hello, haven't heard anything.
Please note debit orders have been refunded and stopped with my bank. Please ensure that all future debit orders are cancelled and that my details are removed from your system. Shocking service or lack of.
Please note debit orders have been refunded and stopped with my bank. Please ensure that all future debit orders are cancelled and that my details are removed from your system. Shocking service or lack of.