Santam *****es

Six months ago a Santam clients bumped into the back of my car and fortunately he stopped and admitted his mistake we exchanged details took pictures and went on. A few days later he gave me a lady's number to call at Santam,Shaufer and there on I was passed around to three other people , Puseletso Stefanie and Wilma Miller . I had requests thrown at me every time I followed up with the case. Last week I was told my sketch matches with the Santam clients sketch but will not be paid because there is no witness. I am angry mostly because this has taken so long and also because I was asked for quotes which required me driving around , this has taken so much of my time as well. This whole experience has been nauseating for me. To think that a few months before I had our whole company insurance moved from Discovery to Santam. What a mistake!! I will take this up with the ombudsmen and open case against your client and maybe he will deal with you himself.