MM
Muzikayise M
1 reviews | Active since Oct 2013
19 Feb 2015, 16:31
Santam Continues To Keep My Hard Earned Rands
So Santam, still has not returned the money they debited from my personal account even after Stephanie Olivier - who attended to my earlier HelloPeter - tried to make it as if everything is being handled by her colleagues... I'm just being given the runaround and the lies keep piling up...<br> <br> If you're still with SANTAM, right now would be the best time to cancel your policy if you don't want your money to be ****** by these crafty people.
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Replies (1)Santam's replyOfficial
20 Feb 2015, 08:20Hello muzimbux,
We hereby acknowledge receipt of your posting.
We are extremely sorry about this inconvenience and the frustration this has caused you.
We have requested feedback from our accounts department again as they confirmed on Monday that the refund will reflect in ypour account within 48 hours.
Please accept our sincere apology.
Thank you kinldy.
Stephan Olivier
Client care media manager
We hereby acknowledge receipt of your posting.
We are extremely sorry about this inconvenience and the frustration this has caused you.
We have requested feedback from our accounts department again as they confirmed on Monday that the refund will reflect in ypour account within 48 hours.
Please accept our sincere apology.
Thank you kinldy.
Stephan Olivier
Client care media manager
Santam's reply20 Feb 2015, 08:20
Official
Hello muzimbux,
We hereby acknowledge receipt of your posting.
We are extremely sorry about this inconvenience and the frustration this has caused you.
We have requested feedback from our accounts department again as they confirmed on Monday that the refund will reflect in ypour account within 48 hours.
Please accept our sincere apology.
Thank you kinldy.
Stephan Olivier
Client care media manager
We hereby acknowledge receipt of your posting.
We are extremely sorry about this inconvenience and the frustration this has caused you.
We have requested feedback from our accounts department again as they confirmed on Monday that the refund will reflect in ypour account within 48 hours.
Please accept our sincere apology.
Thank you kinldy.
Stephan Olivier
Client care media manager
