MB
Marinus B
1 reviews | Active since Jun 2021
01 Feb 2023, 08:50
SANTAM CLAIMS BAD EXPERIENCE
I put in a claim with Santam the 27th of December 2022, I have sent numerous emails to Santam, including *** without any response regarding the matter. Along the process I have now also been appointed my 4th Claim Consultant who also doesn't reply to any emails.
Really Bad Service!
Helpful (0)
Replies (3)0
Replies (3)
Santam's replyOfficial
01 Feb 2023, 09:47Good day sir,
We take note of your review.
The matter is being investigated by our client care team who is in constant contact with claims -- the case is being attended to under case CAS-***-D9X2H3
Regards
Client care team
We take note of your review.
The matter is being investigated by our client care team who is in constant contact with claims -- the case is being attended to under case CAS-***-D9X2H3
Regards
Client care team
Best regards,
Santam's reply01 Feb 2023, 09:47
Official
Good day sir,
We take note of your review.
The matter is being investigated by our client care team who is in constant contact with claims -- the case is being attended to under case CAS-***-D9X2H3
Regards
Client care team
We take note of your review.
The matter is being investigated by our client care team who is in constant contact with claims -- the case is being attended to under case CAS-***-D9X2H3
Regards
Client care team
Best regards,
MB
Marinus B's updateReviewer Update
01 Feb 2023, 11:44My Previous Complaints Case Number - CAS-***-D9X2H3
MB
Marinus B's update01 Feb 2023, 11:44
Reviewer Update
My Previous Complaints Case Number - CAS-***-D9X2H3
Santam's replyOfficial
01 Feb 2023, 12:35Duly noted and correct yes
Best regards,
Santam's reply01 Feb 2023, 12:35
Official
Duly noted and correct yes
Best regards,