BT
Ben T

1 reviews | Active since Nov 2010

08 Dec 2022, 15:53

SANTAM - Claim settled in 2 days

During a burglary at my home about two weeks ago, (detail is not important - case for the police) I have to rely on SANTAM due to damages and a ****** laptop. I called SANTAM immediately and the agent I have spoken to, told me I don't have to worry. SANTAM contacted me the next day with a claim number and the name of the claim service consultant, Tasleem Bester. He took over and was on the case the whole time. He kept me updated the whole time, up the end and that was yesterday. Just a brilliant experience with him on the case and it was settled within 2 (TWO) days. No demands were made from my side, because Tasleem knew what to do. Tasleem, I would like to congratulate you and thanks to you and SANTAM for a brilliant piece of work. Everything was settled within 2 days. You spoke to me friendly and professionally to explain the whole process. Thanks, SANTAM can be proud of you.

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Replies (1)
Santam
Santam's reply08 Dec 2022, 16:16
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.