Santam claim nighmare

<p>I submitted a claim on my car insurance. I submitted all the necessary required documents to </p> <p>nazeem jacobs</p> <p>liability service consultant</p> <p>cape town legal branch</p> <p>tel ********** </p> <p>fax ********** </p> <p>Mails of the documents were semt over and over again with no acknoweldgement. Followed up with a call, he still said he has not received the document. It was sent again, and he did not respond to emails. Its been 3 months since the cliam was submitted and still no joy from Santam. I am not a santam client but their client pumbed my vehicle and he gave me his claim number to enabl eus to make a claim. All the necessary steps were followed. Is there a reason why Mr Nazeem Jacobs is delaying this process? I will never take a Santam policy nor recommend it to anyone. The non-caring attitide speaks volumes</p>