WvdM
Willem van der Merwe

1 reviews | Active since Aug 2026

24 Aug 2026, 11:06

Santam claim issues

Dont use Santam Insurance. Why do we pay for insurance if there is always a reason why the insurance wont pay when something happens. I moved to Santam because I thought they are an Insurance company that they are always here for me as they say. But as soon as I need them they have excuses as to why they cant resolve my issue properly. I have been struggling with them for more than 6 months. Now I have even more damage because of them.

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Replies (2)
Santam
Santam's reply24 Aug 2026, 11:13
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care

Best regards,

WvdM
Willem van der Merwe's update31 Aug 2026, 20:51
Reviewer Update
I have still not received a call from Santa as they said they will. But honestly I am not surprised as this is the type of service I have been receiving from them, non existent. I will not recommend santam to anyone as they cannot just restore my borehole to a working condition as it was before.