JR
Jennifer R

1 reviews | Active since Mar 2014

09 Dec 2020, 08:17

Santam claim ***

Would you please respond to my e-mail sent on Thursday, 3 December 2020 at 07:45 to Joshephine Phetla, Yolisa Majikijela and DPC Legal. I would also appreciate receiving a status update on my third party claim.

0
Replies (5)
Santam
Santam's reply09 Dec 2020, 08:41
Official
Good day Jennifer,

Thank you for your review above.
I will request an immediate update and contact from our appointed legal department with you to give you an update on your claim.

Thank you and kind regards
Stephan Olivier
Client care media manager

Best regards,

JR
Jennifer R's update10 Dec 2020, 08:07
Reviewer Update
Good day Stephan,

I want to thank you so much for coming back to me with an answer so quickly.

I have received feedback from Santam, namely Yolisa Majikijela and Maurisha Pikaan in relation to my claim. Both have been very helpful and professional. This communication makes such a huge difference and I would like to up my rating of Santam's response to a "5" Star for caring.

Many thanks for your feedback which is appreciated.

Kind regards,

Jenny Reimers
Santam
Santam's reply10 Dec 2020, 08:40
Official
Good morning Jenny,

That is wonderful to hear and thank you so much for taking the time to let me know.
I am just glad I could have been of assistance to you.

Kind regards
Stephan Olivier
Client care media manager

Best regards,

JR
Jennifer R's update10 Dec 2020, 09:13
Reviewer Update
Good morning Stephan

Your message was encouraging and hopeful. Thank you for your professional manner and being a true representative for Santam.

Kind regards,

Jenny Reimers
Santam
Santam's reply10 Dec 2020, 09:35
Official
Dear Jenny,

Thank you very much.
It is only a pleasure.

Have a wonderful day.

Kind regards
Stephan Olivier
Client care media manager 

Best regards,