LC
Lucky C

1 reviews | Active since Mar 2016

06 Dec 2017, 12:41

SANTAM cancelled my policy after I lodged a claim

I have received an SMS from my broker saying SANTAM has cancelled my insurance. I have a registered a claim with them recently, it was approved but they have not settled it. and now they decide to cancel my policy. I am going to fight this until the bitter end - this companies enjoy exploiting us natives.

0
Replies (2)
Santam
Santam's reply06 Dec 2017, 13:03
Official

Good day Lucky,

We thank you for your post.

We would like to investigate the reasons why this had been done. Can you please provide us with either your claim number or policy number?

Once our investigation is concluded, we will revert back again.

Thank you and kind regards.

Stephan Olivier

Client care media manager

LC
Lucky C's update07 Dec 2017, 08:43
Reviewer Update
claim number: ********** 71