1 reviews | Active since Jun 2018
Santam bad service ever claims not approved
Santam don't approve claims they just leave you hanging and hope you will forget about the accident. I was involved in an accident on the 22 January 2019 and my car is still not fixed every time when i call i'm told the claim is still under process, mind you i was the third party on this accident and it's not my fault, we were waiting for a green light on the robot, then came a car from Nexus Food Services then hit the car behind me and bumped into my car the driver said his brakes failed. I'm taking this matter to the press and opening a case agains you you've messed up with the wrong person.
Driver Contact details: DM Makhubela - *** *** License no: DV74XBGP Register no: WBG013W Vin no: ADNUSN1D5U*** Engine no: K7MF710UJ46205
Company Contact details: NEXUS FOODSERVICES A world of coffee equipment Coffee Machines - Sales I Repairs I Spares *** www.nexusgroup.co.za Gary - ***
Insurance contact details: *** Ins: NEXUS FOODSERVICES Meshelle Singh Officer : Membership Admin TEL: +***0 | FAX: +***2 | CELL: - EMAIL: *** www.psa.co.za
Nazeem Jacobs Santam Uninsured Liabilities Technical Assistant Specialist Claims Services: Cape Town T: *** | E: *** Santam Glacier Place, 01 Sportica Crescent, Tygervalley | www.santam.co.za Personal | Commercial | Specialist | Agriculture Santam is an authorised financial services provider (licence number 3416).
Thank you for your post above.
We are really sorry to hear about your bad experience and the frustration this has caused you, as well as delays in getting your third party claim concluded.
We will investigate this matter and liaise with the relevant legal department and will revert back within 2 business days.
Kind regards
Stephan Olivier
Client care media manager
Thank you for your post above.
We are really sorry to hear about your bad experience and the frustration this has caused you, as well as delays in getting your third party claim concluded.
We will investigate this matter and liaise with the relevant legal department and will revert back within 2 business days.
Kind regards
Stephan Olivier
Client care media manager
