JE
Johan E
1 reviews | Active since Jun 2021
09 Jun 2021, 09:23
Santam - Bad service
My vehicle was damaged by a Santam client. I submitted a third party claim to Santam. They responded with an intimidating letter stating that I will most probably not be reimbursed in full and that I should use my own insurance. I submitted the required paper work 28 April 2021. I have still not heard anything from them. My condolences to all Santam clients.
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Santam's replyOfficial
09 Jun 2021, 09:46Good day Johan,
Thank you for your review.
We take note of your concerns and will take this up immediately with the relevant legal department attending to this claim.
Once we have received their feedback we will revert back to you.
Thank you and kind regards
Stephan Olivier
Client care media manager
Thank you for your review.
We take note of your concerns and will take this up immediately with the relevant legal department attending to this claim.
Once we have received their feedback we will revert back to you.
Thank you and kind regards
Stephan Olivier
Client care media manager
Santam's reply09 Jun 2021, 09:46
Official
Good day Johan,
Thank you for your review.
We take note of your concerns and will take this up immediately with the relevant legal department attending to this claim.
Once we have received their feedback we will revert back to you.
Thank you and kind regards
Stephan Olivier
Client care media manager
Thank you for your review.
We take note of your concerns and will take this up immediately with the relevant legal department attending to this claim.
Once we have received their feedback we will revert back to you.
Thank you and kind regards
Stephan Olivier
Client care media manager