SANTAM BAD SERVICE

Insurance is so clear on the fact that if you pay late, or skip a month, there will be no cover. This is why I am a client who always makes sure that payment goes off promptly every month. I have never in my life claimed for goods ****** due to burglary, or any lost goods. But unfortunately, that day came on 19 Jan 2020, what a terrible start to the year. It was a Sunday, the Monday I phoned it to report the burglary with the case number. Looong story short, today is 5 February, still waiting on Santam. Although the Assessor Lindo, who was very nice, and did approve the claim, did her part, the rest just don't care. I made the move to Santam from Miway about a year ago. And boy am I sorry I did. Service has really gone down the drain. Vuyiswa Magadla, sorry to say, don't know if you are over worked, but you were my Consultant and apparently a Team Leader........phf.... I never got hold of you to speak to you and you never rep**** to my e-mails. Shame on all of you!