Santam-back to its Old ways of Dishonesty !!

Recently , as I do annually , I assessed the competitiveness pricing of my existing insurers versus the others. After requesting and receiving (2) comparison quotes, from two (perceived) market leaders, I choose Santam direct for my short-term insurance to cover , car, home and contents. 1st Debit order was schedule for R1740 on 2 April 2024. Much to my surprise Santam direct debit an amount R 2796.88 against my bank account. Naturally i reach out to query "ërror" , as compared to their written policy contractual agreement! Santam just can't explain or justify their DISHONEST , and Bullying actions! every santam representative that call me on the issue , flip-flop from one , excuse to the next ,playing the blame-game. To day I cancelled my policy! Then I recalled back in November 2020- Santam Insurance also tried to flip-flop on claims registered by Ma-Afrika Hotels and Stellenbosch Kitchen- and the Western Cape High court ruled against them! I guest a Quagga can't change its strips!!