Santam and their “approved repairers” almost 3 years later and 3 repairers later and my car still in the workshop NOT FIXED!!!

Useless customer service from both Santam and their vehicle repairers - almost 3 years and my vehicle is still not repaired properly it has currently at the third Santam repairer now and has been there since 10 January 2022 the accident happened on 26 October 2019 and the accident was not our fault. Santam representative (Riaan) now wants to me to remove my vehicle from the current repairer Renewit Randburg and take it to another repairer to get a quote to fix a job still not repaired properly (after being at their third repairer and pay me out a cash settlement - so I must now fix the vehicle myself because their repairers keep damaging my vehicle more than it was damaged initially. Disgusting customer service. Not to mention that It has been almost 3 years since the accident. The list goes on and on with issues still not sorted out and every time we get told the vehicle is ready, there are new problems to be added to the list, from (a clients laptop getting destroyed due to water leaks in the boot) overspray, bad paintwork, new paint chips, panel alignment, broken parts, damaged door rubbers and panel damage, broken vents (Wynburg Autobody) new dents on the vehicle, Tyres being ****** and swopped, (at BB Cars) petrol being ****** out of the vehicle, no battery maintenance being done (which eventually Renewit have agreed to replace with a brand new battery since it has been with them for almost 8 months). I have not even mentioned yet that the vehicle had to be towed from my premises because one the control units blew due to condensation and water damage caused by the initial repairer BB Cars not fixing the boot properly and water leaking in from the boot.