SANTAM AND PREFERRED - CAR TRACK SUPPLIER - HUGE **** DONT GO THIS ROUTE FIND ANOTHER INSURER AND CAR TRACKER

After insuring our truck that travels over border with Santam , we were told that we had too sign up with the preferred tracker supplier , this was mandatory .so we signed with Cartrack. The truck was ****** in December 2018, Santam keep throwing the case out and wont settle to policy they are looking for all sorts of excuses not to pay , the insured needs to prove that the tracker was working lol why do you pay tracker then , you actually dont know if your tracker is working because car track never contacts you to confirm weekly unless you ask if its working , why do we pay premuims .... between the two companies my opinion they work in cohoots . 'I have never seen such bad service untrained staff .. and as for cartrack well thats a nother story .. dont know what education you have to have to work there grade one. when they cant find your truck they send you an sms lol Santam are even worse they signed them up for the preferred supplier really ..... yjyr tell you the truck is still showing as active but the truck is nowhere near that location , how is that my problem they should have sent the police and technician and seciruty out the minute they lost signal ,, but no we were bust woth something else and santam ask the client why they not tracking lol lol lol this gonna be a long year fro santam and cartrack.. the obudsman has the case and our atorney have the case , when Im done they will be sued for loss of income for 7 months todate .. ás well as paying the claim even if theis goes to the high court woth santam payng the costs , 100 different assessors that are no use to man or beast , then they ask me why so many assessors you must be kidding me ???????