NE
Neil E

1 reviews | Active since Jul 2015

08 Jul 2018, 21:14

Santam and Louis Malherbe Brokers - Excellent service!!!!!!!!

On Sunday 1 July / Monday morning 2 July 2018 my computer decided it was tired of serving me. Once I realized my computer was a brick, I contacted Mariette Nortje from Louis Malherbe brokers in Pretoria. Mariette informed me to get a quote to repair the computer. I gave the computer in at a computer store. The computer however was going to stand up from the grave. They sent me a damage report and a quote to replace the computer by Wednesday 4 July. I sent that quote immediately to Mariette. She really took care of me. On Friday morning 6 July I received my Santam pay out. Is this not fast and effective service? I hereby would strongly recommend contacting Mariette Nortje from Louis Malherbe Brokers in Pretoria, and Santam for any insurance purposes. Please convey my thanks and appreciation to the highest authorities at Santam and Louis Malherbe Brokers in Pretoria

Neil Eksteen

0
Replies (1)
Santam
Santam's reply09 Jul 2018, 08:14
Official

Good morning Neil,

That's fantastic to hear and we are delighted your claims experience had been such a wonderful and memorable one.

We will most definitely ensure your thanks and appreciation get relayed to all parties concerned as well as management.

Would you please be so kind to provide us with either your policy or claim number so that we can log this matter on our system for record purposes?

We thank you in advance?

Kind regards

Stephan Olivier

Client care media manager