SANTAM ALLOWS OTHERS TO USE THEIR NAME TO MISLEAD

Item: Santam
Rating: 2
Author: jupiter M

I WENT TO SANTAMLEGAL. CO. ZA AND TOOK OUT A POLICY. <br> THE WEBSITE HAS SANTAM BRANDING, AND CLAIMS TO NOT BE A BROKER. I TOOK THE POLICY OUT, AND CALLED SANTAM DIRECT TO CONFIRM THE POLICY. POLICY DID NOT EXIST. <br> I FEEL THAT THE WEBSITE SHOULD HAVE A CLEAR DISCLAIMER STATING THAT THE WEBSITE IS NOT SANTAM ITSELF, BUT RATHER A BROKER SERVICE. <br>

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Replies (1)

Santam's replyOfficial

24 Mar 2016, 08:17

Hello jups007,

Thank you for your posting above.

We will immediately investigate this and be in contact with you shortly.

We apologise for the inconvenience you have experienced.

Thank you and kind regards
Kurt Koopman
Client Care Manager

Santam's reply24 Mar 2016, 08:17

Official