JJ
Jerobeo J

1 reviews | Active since Sept 2018

18 Sept 2018, 10:59

Santam accident claims

I was involved in an accident & waiting two weeks for Santam to process my claim & pay out for repairs on my vehicle. This is by far the most appalling service!

0
Replies (3)
Santam
Santam's reply19 Sept 2018, 06:37
Official

Good morning,

Kindly advise whether your policy is with Santam Limited or Santam Structured Insurance Limited, as we are a separate entity to Santam Limited.

We await your advises.

Thank You

Santam Structured Insurance Limited

Best regards,

Santam
Santam's reply20 Sept 2018, 07:22
Official

Good morning

kindly provide us with the information requested in our previous reply.

Thank You

Santam Structured Insurance

Best regards,

Santam
Santam's reply21 Sept 2018, 12:58
Official

Good day,

Thank you for your post. Kindly provide us with either your policy number or claim number for us to be able to assist you and investigate your concerns?

We thank you in advance?

Kind regards

Stephan Olivier

Client care media manager

Best regards,