SANTAM 3RD PARTY CLAIM FINALIZED WITHIN DAYS .

Motor vehicle 3rd party claims , sometimes can take infinitely long to get finalized . I was pleasantly surprised with my claim [ claim no *** ] I filed a 3rd party claim with Santam. It took a few days for me to feel my way through the system [ mainly emails to grasp what was required of me ] I contacted the call center and was advised that the case officer was Ms Siphosihle Weyitile [ cape town office ] I called her and left a message for her . From this point onwards the case moved with the required speed it needed. She forwarded me the necessary documents, and I comp**** almost immediately and within 24 hrs the claim was finalized. Text book example of urgency and competence at work . Thank u Santam. Mediocrity is not the norm in this Company. Keep up the great work .