1 reviews | Active since Feb 2010
SANLAM INSURANCE DELAYS
I was involved in a car accident about two months ago as a 3rd party to someone who is insured by Sanlam. The process has been a painful process, for the past two months my issue has not been resolved, even though their client admitted to being in the wrong. Instead of sorting out my claim they have been delaying and giving me the run around, and for the past two months i have been inconvenienced as I do not have a car.
Good morning,
Thank you for your post. We are really sorry for the delays and inconvenience this process has caused you.
We will immediately investigate and liaise with the relevant legal department to the status and will then revert back to you once concluded.
Thank you and kind regards.
Stephan Olivier
Client care media manager
Good morning,
Thank you for your post. We are really sorry for the delays and inconvenience this process has caused you.
We will immediately investigate and liaise with the relevant legal department to the status and will then revert back to you once concluded.
Thank you and kind regards.
Stephan Olivier
Client care media manager