mW
mark W

1 reviews | Active since May 2014

16 Nov 2024, 15:50

Running like a state Instution, no longer a viable option.

This Used to be a great company but I have seen a decline in service and honesty levels and an unreasonable increase in pricing. 3 of the last 4 calls( which tale up a considerable amount of unnecessary time) Santam were not able or interested in helping. Not the way to treat a 20 year customer with multiple vehicles and household with not a single claim in 10 years.....I am moving on

0
Replies (2)
Santam
Santam's reply16 Nov 2024, 15:58
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam
Santam's reply18 Nov 2024, 07:17
Official
Good morning,

Kindly provide us with your policy number to enable us to assist you?

Thanking you in advance?

Regards
Client care