DM
Dino M
1 reviews | Active since May 2015
22 May 2015, 14:12
RIMS, TYRE ON CAR AND SHOCKS DAMAGED ,POTHOLES
I WENT THROUGH A POTHOLE COVERED WITH WATER AND DAMAGED RIMS TYRES SHOCKS..THE INSURERS REFUSE TO PAY FOR ALL RIMS ETC... THEY ARE DISCONTINUED IN THE MARKET PLACE. MY BROKER FEELS THAT IM COVERED AND THEY CLAIM TO ONLY WANT TO COVER ONE RIM ... HOW ARE THEY GOING TO REPLACE MY EXISTING STYLE OF RIM IF ITS DISCONTINUED? THEY CLAIM TO WANT TO PAY OUT FOR THAT RIM BUT THAT DOES NOT HELP IM NOT PREPARED TO DRIVE AROUND WITH ODD RIMS. THERE MOTTO IS TO PUT YOU BACK IN THE POSISTION YOU WERE IN, HARDLY IN THE SAME POSTION I WOULD SAY. I DONT WANT THE MONEY THEY MUST FIND ME THE SAME STYLE RIM....
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Replies (1)Santam's replyOfficial
22 May 2015, 15:05Hello Dino69,
We hereby acknowledge receipt of your posting.
We are sorry to hear about the bad experience you had with this claim.
Please allow us the opportunity to investigate this matter and we will revert back soonest.
Thank you and kind regards.
Stephan Olivier
Client care media manager
We hereby acknowledge receipt of your posting.
We are sorry to hear about the bad experience you had with this claim.
Please allow us the opportunity to investigate this matter and we will revert back soonest.
Thank you and kind regards.
Stephan Olivier
Client care media manager
Santam's reply22 May 2015, 15:05
Official
Hello Dino69,
We hereby acknowledge receipt of your posting.
We are sorry to hear about the bad experience you had with this claim.
Please allow us the opportunity to investigate this matter and we will revert back soonest.
Thank you and kind regards.
Stephan Olivier
Client care media manager
We hereby acknowledge receipt of your posting.
We are sorry to hear about the bad experience you had with this claim.
Please allow us the opportunity to investigate this matter and we will revert back soonest.
Thank you and kind regards.
Stephan Olivier
Client care media manager
