Repeated promises but no progress on insurance cla

Item: Santam
Rating: 2
Author: Greg M

After an accident on 16 Feb it took more than a week to get an assessor to view the vehicle. Since then repeated promises on when the vehicle will be paid out have come and gone and at present some delaying tactics seem to be employed. <br> Very unhappy with poor service from Santam

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Replies (1)

Santam's replyOfficial

05 Mar 2015, 12:18

Hello Greg Moss,

We hereby acknowledge receipt of your posting above.

We are really sorry to hear about the bad experience you had.

Please allow us the opportunity to investigate this matter and we will revert back shortly.

Thank you and kind regards.

Stephan Olivier
Client care media manager

Santam's reply05 Mar 2015, 12:18

Official