Repairs

I am client with FNB insurance through Santam as a broker, on the 27th of August 2017 was involved in an accident where someone drove into my car driving on on coming traffic. I reported the incident to FNB insurance and the car was towed by A1 assist and car the was sent to SMD chamdor for assessment, this took about a week before the car was supposed to be released. Only to find out that SMD Chamdor did not want to release the car and had to continuously chase and follow up where my car was, it was finally released to the panel beaters of my choice i.e. Success Panel beaters and they worked on the car for the whole month and picked up the car on 29 SEP 2017. The problem is upon picking up the car from the panel beaters, the aircon was not blowing any gas and at some stage i had to drive through rainy conditions with a blurry windscreen, the second item i picked up on the job done was that washer nozzles were lose and caused bonnet not to close properly. Also upon arrival with the car at home at a mall when i tried to lock my car with the mobilizer that the central locking system is not working, now both Santam and the panel beater are not addressing the issues and indicated that I need to follow up with the party that fitted that parts whilst doing repairs. I have not skipped any premiums and did not realize that this would be a hassle. I request someone to address this matter as I have been inconvenienced and having to drive with a car that cannot be locked.

My number is **********