sK
susan K

1 reviews | Active since Dec 2018

16 Mar 2021, 10:40

rejecting to repair my car after my car was damaged by they client

on 06/01/2021 i was bumper by the reya vaya bus in Simmons street and the bus driver confess to me and other people that there were on scene that his brakes failed and he also mentioned it on his report i received a call from 1 of the santam employees that they mind not pay out my car they do not have enough evidence as the driver say robot was green for him to and i am saying it was green for me to go they have being sending me to pillar to pillar just because i don't have money to get lawyer to stand for me first lady that assisted me asked me how can i driver a car without insurance please hello peter assist me as this is my last hope my no ***

0
Replies (5)
Santam
Santam's reply16 Mar 2021, 12:17
Official
Duplicate review -- we have received your review and will be attending to it.

Kind regards
Client care 
Santam
Santam's reply16 Mar 2021, 12:37
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
sK
susan K's update16 Mar 2021, 12:41
Reviewer Update
i waiting as now was told is waiting for approval now is to be rejected
Santam
Santam's reply16 Mar 2021, 13:13
Official
Good afternoon,

Our legal  department is still busy with the validation and merit investigation and has not approved nor rejected the claim at this stage.

The legal officer, Puleng, will also make contact with you to update on the progress.

Thank you and kind regards

Stephan Olivier
Client care media manager
sK
susan K's update16 Mar 2021, 13:56
Reviewer Update
i have received a call from puleng this morning telling she waiting for her management to revolve the issue and their in favor of their client as there is no evidence . bus driver driver confessed that his brakes failled and now santam telling me there is no evidence i did not bumped the bus , reya vaya bus bumpered my car
santam has being sending me up and down since 8 January after sending them paper work and pictures of my damaged car until today