Regrets already -CAS-***5-D0X2C9.

No because if I could give you a Zero I would, first if all, the did on quote based on a Takealot add that I will get R500, which i never got. But never mind that I liked what they offered and decided to take the policy starting 26 May, fully agreeing that a pro rata and a full premium will be debited at end May 2025 however only the pro rata was debited, I made calls and asked question to why and when will I be debited and no one came back to me. further to this I did not get any calls or communications for assessment of my car for the whole month, basically meaning my policy has not started because I know as a fact that had I had a claim during the period , they would have sited that I have not paid the premium or submitted my car assessment regardless my calls asking and the agents saying they will call me back. Now am reaching month end and when I ask, they saying they will double debit me, why is that? my car was basically not insured mos cause the consultant Kgotso Matlala told me that my policy will only be valid once I have done the assessments. basically, no due diligence was done on my policy, leaving me at risk of being uninsured now they say they want to debit me twice, for what? what was covered?