VT
Vukani T
1 reviews | Active since Mar 2015
06 Aug 2015, 07:10
Refusing to extend car hire
My car was involved in an accident on the 11/07/2015 I filed a claim on the same date. I picked up a hired car on the 11/07/2015. I was called by an assessor on the 14/07/2015 and we met with the assessor on 20/07/2015 and I received a sms on the 23/07/2015 or 24/07/2015 informing me that my car is been taken to an acident assessment centre in Glen Anil Durban. I called the centre the following week &
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Santam's replyOfficial
06 Aug 2015, 09:19Hello Vukanit,
We hereby acknowledge receipt of your posting above.
We are really sorry to hear about the bad experience you had as a result of the accident you had.
Please allow us the opportunity to investigate and assist in this matter. We will refer this matter to management to advise and once we have their response, we will reveret back again.
Thank you and kind regards
Stephan Olivier
Client care media manager
We hereby acknowledge receipt of your posting above.
We are really sorry to hear about the bad experience you had as a result of the accident you had.
Please allow us the opportunity to investigate and assist in this matter. We will refer this matter to management to advise and once we have their response, we will reveret back again.
Thank you and kind regards
Stephan Olivier
Client care media manager
Best regards,
Santam's reply06 Aug 2015, 09:19
Official
Hello Vukanit,
We hereby acknowledge receipt of your posting above.
We are really sorry to hear about the bad experience you had as a result of the accident you had.
Please allow us the opportunity to investigate and assist in this matter. We will refer this matter to management to advise and once we have their response, we will reveret back again.
Thank you and kind regards
Stephan Olivier
Client care media manager
We hereby acknowledge receipt of your posting above.
We are really sorry to hear about the bad experience you had as a result of the accident you had.
Please allow us the opportunity to investigate and assist in this matter. We will refer this matter to management to advise and once we have their response, we will reveret back again.
Thank you and kind regards
Stephan Olivier
Client care media manager
Best regards,