CM
Cristal M
1 reviews | Active since Oct 2018
27 Jan 2021, 14:56
****py Service Defined!
I registered a geyser claim about two weeks ago. The supplier came out and the geyser was replaced. No feedback received regarding the resultant damages and I am the one that has to follow up. The consultant dealing with my claim is too busy having an attitude to call her clients back. I am not going to call to follow up again I will be taking this to the Ombudsman!
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Replies (2)
Santam's replyOfficial
27 Jan 2021, 15:45Good day
Thank you for your post.
We are in the process of investigating your complaint and we will be in contact with you shortly.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Thank you for your post.
We are in the process of investigating your complaint and we will be in contact with you shortly.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Best regards,
Santam's reply27 Jan 2021, 15:45
Official
Good day
Thank you for your post.
We are in the process of investigating your complaint and we will be in contact with you shortly.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Thank you for your post.
We are in the process of investigating your complaint and we will be in contact with you shortly.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Best regards,
CM
Cristal M's updateReviewer Update
28 Jan 2021, 11:16Still no update or call received from Santam
CM
Cristal M's update28 Jan 2021, 11:16
Reviewer Update
Still no update or call received from Santam