Prime is scarring your brand

Prime is not good for your brand. I am utterly disgusted in the treatment. Dishonesty is the order of the day. We are asked to submit a review when we sign up, before we even experience anything, in exchange for a discount. Prime has really disappointed in a big way. When it is claiming time, they are trying absolutely EVERYTHING to get out of it and make you pay for your own repairs. I was bul**** into submitting photos where you cannot see the damage and this is what they used to get a quote. No assessor, no process. Every single text I received from them was a threat that they will cancel my claim. This is a disgrace for the Santam brand.