SZ
Stephen Z

1 reviews | Active since May 2017

31 May 2017, 09:05

Prejudicial Treatment- Claim ***

<p>My place was broken into on the 9th of May 2017 and most of my stuff were ****** including my two bicycles, i open a case with the Lyttleton SAPS then registered a claim with Santam, and on the 12th an assessor came i supp**** him with all the required documents including pics. He later asked for additional pics and bankstatements (which i supp****) and when he called me on the 30th of May he otold me that he is not convinced that i had the money to buy the stuff that was ****** and asked where i got the money to pay for the bicycles that were ******. I feel very discriminated against by Mr. Theuns Nel as i work very hard to have a better life and for someone to just come and insult me like that, i take offence in the treatment i am receiving from him.</p> <p> </p> <p>I am traumatised by what happened at my place and dont need to be stoned by my insurer again, and Mr. Nel must know that Black people also cycle and also afford to buy the finer things in life...........</p>

0
Replies (1)
Santam
Santam's reply31 May 2017, 09:44
Official

Hi Stephen,

Thank you for your post.

We are really sorry to hear about this bad experience you had - We will investigate this matter and once we have concluded our investigation, we will revert back to you.

Thank you and kind regards.

Stephan Olivier

Client care media manager