1 reviews | Active since Aug 2020
PREJUDICED BY SANTAM
I am disgusted by the service received from Santam. I have been put on credit bureau for something I do not know,I queried this with them last week and still have revived no response after following up numerous times, they tell me they are still investigating the matter. I don’t miss any payment obligation I commit to but Santam has went and ruined a credit record I try my best to keep clean. 7days later they are still investigating, I am about to make a financial transaction for myself and my family but Santam has ruined it!!!
I am instead given promises to be called back, if you have put me in the credit bureau you should have solid proof why you have put a person there and it should not take you 7days to investigate why.
Thank you for your review above.
We are really sorry to hear that and the frustration and inconvenience this has caused you.
We will be in contact with you via email requesting your ID or policy number so that we can investigate this for you.
Thank you and kind regards
Stephan Olivier
Client care media manager
Thank you for your review above.
We are really sorry to hear that and the frustration and inconvenience this has caused you.
We will be in contact with you via email requesting your ID or policy number so that we can investigate this for you.
Thank you and kind regards
Stephan Olivier
Client care media manager
