POOR SERVICES

<p>GOOD DAY</p> <p> </p> <p>IM VERY UNHAPPY THAT I DONT HAVE A SAY TO CHANGE MY RENTAL COMPANY FROM EUROPE CAR TO AVIS. EUROPE CAR STAFF IS INCOMPITENT. I DID REQUEST A CAR BUT THEY INFORM ME THEY DONT HAVE IT. AFTER I VISIT THEM PERSONALLY I SEE 3 OF THE CARS IN MY GROUP. THE CONSULTANT INFORM ME THE CAR IS DIRTY AND WILL HAVE IT AFTER 3. AFTER AN HOUR SHE RETURN A CALL TO SAY ITS NOT GOING TO BE READY AND THERE IS STILL 3 HOURS LEFT BEFORE I COLLECT IT. I CANT DO BUSINESS WITH PEOPLE THAT DONT PUT THERE CUSTOMERS FIRST.</p> <p> </p> <p>I HAVE TALK TO TO INFORM KURT IN THE COMPLAINTS DEPARTMENT AND HE DID TAKE THE MESSAGE UP WRONG TO SAY THEY DIDNT HAVE A GROUP B CAR WHICH I DIDNT SAY. IF YOUR COMPLAINTS DEPARTMENT DONT EVENS RETURN A CALL TO SAY THAT AND YOU CAN LISTEN TO THE RECORDINGS DID I MENTION THAT. IM STILL WAITING FOR FEEDBACK AFTER KURT INFORM HE WILL INFORM ME WITHIN HALF AN HOUR.</p> <p> </p> <p>IM MUST CANCEL MY POLICY WITH SANTAM</p>