CS
Chemsley S
1 reviews | Active since Jul 2011
03 Jun 2015, 13:55
Poor Service/Response From Rozannah Singh Santam
I have been dealing with Sanlam regarding my 3rd party claim for a vehicle collision that has occurred a month ago. I have been patient and now when it comes time to finalise the process and payment Rozannah Singh is totally unreachable. I have been emailing her since Monday the 1st June with no response and tried calling 3 times a day with no answer on the landline. I find this highly frustrating and disrespectful. CAN SOMEONE PLEASE ASSIST ME AS I HAVE A WEDDING COMING UP AND NEED MY VEHICLE REPAIRED ASAP.
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Santam's replyOfficial
03 Jun 2015, 14:15Hello chemsley,
We hereby acknowledge receipt of your posting above.
We are really sorry to hear about the bad experience and lack of feedback on your claim.
Please allow us the opportunity to investigate this and we will revert back soonest.
Thank you and kind regards.
Stephan Olivier
Client care media manager
We hereby acknowledge receipt of your posting above.
We are really sorry to hear about the bad experience and lack of feedback on your claim.
Please allow us the opportunity to investigate this and we will revert back soonest.
Thank you and kind regards.
Stephan Olivier
Client care media manager
Santam's reply03 Jun 2015, 14:15
Official
Hello chemsley,
We hereby acknowledge receipt of your posting above.
We are really sorry to hear about the bad experience and lack of feedback on your claim.
Please allow us the opportunity to investigate this and we will revert back soonest.
Thank you and kind regards.
Stephan Olivier
Client care media manager
We hereby acknowledge receipt of your posting above.
We are really sorry to hear about the bad experience and lack of feedback on your claim.
Please allow us the opportunity to investigate this and we will revert back soonest.
Thank you and kind regards.
Stephan Olivier
Client care media manager