1 reviews | Active since Sept 2018
Poor service from Santam call centre
It took me three days to get thru to Santam's call centre. When I finally got thru I was told the person who is supposed to help me is not available but will call me back. I got no call back.
Good morning Faiek,
We thank you for your post above. We are truly sorry to hear about your frustration.
We will escalate to the Commercial Contact centre management to assist us with our investigation and we will also request someone to contact you.
We will revert once we have received the necessary information.
Thank you and kind regards
Stephan Olivier
Client care media manager
Good morning Faiek,
We thank you for your post above. We are truly sorry to hear about your frustration.
We will escalate to the Commercial Contact centre management to assist us with our investigation and we will also request someone to contact you.
We will revert once we have received the necessary information.
Thank you and kind regards
Stephan Olivier
Client care media manager